Causes : This error usually indicates that Windows attempted to access a particular memory
address at too high an internal request level (IRQL). This error usually occurs when a
hardware driver uses an incorrect memory address, but can also indicate an incompatible
device driver or a general hardware problem.
address at too high an internal request level (IRQL). This error usually occurs when a
hardware driver uses an incorrect memory address, but can also indicate an incompatible
device driver or a general hardware problem.
Soln : To rectify this error, confirm that your hardware is listed in the Windows Catalog, make
sure that your BIOS is compatible with Windows XP, and perform general hardware
troubleshooting.
sure that your BIOS is compatible with Windows XP, and perform general hardware
troubleshooting.
Step 1: Specify the Hardware Abstraction Layer (HAL)
a) During the installation startup, press F5 when the message is
displayed "Setup is inspecting your computer's hardware
configuration" appear on the screen.
b) When prompted, specify the correct computer type and Hardware
Abstraction Layer (HAL). For example, if you have a single
processor, specify the "Standard PC" HAL.
Abstraction Layer (HAL). For example, if you have a single
processor, specify the "Standard PC" HAL.
c) Try to reinstall Windows XP.
- If this resolves the Stop error message and you successfully install Windows XP, the problem is resolve.
- If this does not resolve the Stop error message, go to step2
Step2: Turn off features in CMOS settings
a) Turn off all the following features in the CMOS settings of computer.
For instructions, see the hardware documentation.
For instructions, see the hardware documentation.
* All caching, including L2, BIOS, internal/external, and writeback
caching on disk controllers
caching on disk controllers
* All shadowing
* Plug and Play
* Any BIOS-based virus protection feature
b) Try to reinstall Windows XP. and if this does not resolve the Stop error message, go to step3.
Step3: Check the computer RAM
a) Remove any mismatched memory SIMMs (the RAM) so that all the
SIMMs operate at the same speed.
SIMMs operate at the same speed.
b) Run a systems test on the memory, and remove any bad SIMMs.
c) Test by using different SIMMs if any are available.
c) Test by using different SIMMs if any are available.
d) Try to reinstall Windows XP. ans if this does not resolve the Stop
error message, go to step4.
error message, go to step4.
Step4: Remove any adapters and disconnect any hardware devices
a) Remove all adapters and disconnect all hardware devices that are
not required to start the computer or to install Windows. such as:
* SCSI devices
* IDE devices
* Network adapter
* Internal modem
* Sound card
* Extra hard disks (if there is more than one fitted)
b)Try to reinstall Windows XP. and if this does not resolve the Stop
error message, go to step5.
not required to start the computer or to install Windows. such as:
* SCSI devices
* IDE devices
* Network adapter
* Internal modem
* Sound card
* Extra hard disks (if there is more than one fitted)
b)Try to reinstall Windows XP. and if this does not resolve the Stop
error message, go to step5.
Step5: Update SCSI drivers and remove any SCSI devices
a) Obtain the latest Windows driver from the adapter vendor.
b) Turn off sync negotiation on the SCSI controller.
c) Verify that termination and IDs of the SCSI devices are
correct.
d) Remove all SCSI devices from the SCSI chain (except for one
hard disk where OS is to be installed).
e) Try to reinstall Windows XP. and if this does not resolve the
Stop error message, go to step6.
Step6: Redefine IDE settings and remove any IDE devices
a) Define the on-board IDE port to Primary only.
b) Verify that the Master/Subordinate/Only settings for the IDE devices
are correct.
c) Remove all IDE devices except for the hard disk.
d) Try to reinstall Windows XP.
b) Verify that the Master/Subordinate/Only settings for the IDE devices
are correct.
c) Remove all IDE devices except for the hard disk.
d) Try to reinstall Windows XP.
*If this resolves the Stop error message, continue next.
e) Try to isolate which IDE setting or device is causing the error. After
reinstalling Windows XP, reconnect each IDE device one at a time.
Restart your computer after you reconnect each.
f) If this does not isolate a problem with an IDE setting or device, but
reinstalling Windows XP, reconnect each IDE device one at a time.
Restart your computer after you reconnect each.
f) If this does not isolate a problem with an IDE setting or device, but
this does resolve the Stop error message and you can start your
computer normally, it may be that a setting or device was
preventing the installation. If this is the case, re-enable the setting
or reconnect the device after you install Windows XP, and then you
are finished.
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