HOW TO REQUEST REMOTE ASSISTANCE IN WINDOWS 7

 One size fits all rabbit costume

HOW TO REQUEST REMOTE ASSISTANCE

To use Remote Assistance, first find someone willing to provide it and request the assistance. Besides the obvious invitation text, the request for assistance message will include a password to access

your computer and the code to allow the encryption of information. 

1. Click Start, click  All Programs, click  Maintenance
2. Click Windows Remote Assistance to open the Windows Remote Assistance dialog box.
3. Click Invite Someone You Trust To Help You , and then click one of the following methods:
                   •  Save This Invitation As A File  that you can transfer as an attachment to an email
                       message using any email program or web-based email such as Google’s Gmail, or
                       via a CD or USB flash drive.
                   •  Use Email To Send An Invitation if you are using Windows Live Mail or Microsoft
                      Office Outlook or another compatible email package.
                   •  Use Easy Connect  if the other computer is using Windows 7.
4. If you choose Use Email To Send An Invitation, your email program will open and display a message to your helper and contain the invitation as an attachment. Address the email and click Send.
5. If you choose Save This Invitation As A File,select the drive and folder where you want to store the invitation—it may be across a network on your helper’s computer. Click  Save.
6.  Attach the saved file to an email message or store it on a CD or flash drive, and send or deliver it to your helper.
7. If you choose Easy Connect, and in either of the other two cases, a Windows Remote Assistance window will open, providing you with the password you must also communicate to your helper, say, via phone. This window will wait for your helper to answer.
8. When your helper answers, you will be asked if you want to allow the person to see your computer. Click  Yes  if you do. Your computer screen will appear on your helper’s computer. You need to send an invitation that asks a person for assistance and gives him or her the means to communicate in an encrypted manner.
9. Click Chat, click in the text box at the bottom, and type a message to the other person, who can see everything on your computer (see “Provide Remote Assistance,” next). Click  Send.
10. If the other person requests control of your computer, you’ll see a message asking if that is what you want to do. If you do, select the check box, and then click Yes . If you become comfortable, you can click Stop Sharing or press ALT +T at any time.
11.  To end the session, send a message to that effect and close the Remote Assistance window.